The below are the safety measures Norwegian will immediately be implementing fleetwide, with more in development. Norwegian has been working closely with the CDC (Center for Disease Control and Prevention) and are adding stringent protocols, strategic application and supporting innovation to meet and exceed their standards once those have been finalized by them. Feel Free to change plans as needed and feel confident knowing that Norwegian is looking out for your health and safety. With Norwegian's Peace of Mind, you can cruise safely with enhanced health and safety protocols and flexible booking. Norwegian is going the extra mile to ensure your safety on board and on shore. Should your concerns not be met with satisfaction you can adjust the charges. It is NCL's goal to reach a satisfactory solution to any issue when it happens and make sure NCL's guests can focus on enjoying their cruise. However, in the event a service issue should arise during your cruise please let NCL's on-board reception desk staff know right away, so that NCL can address these in a timely manner. We have structured a guest satisfaction program designed to handle any concerns about service or on-board product quickly and efficiently. Guest satisfaction is the highest priority at Norwegian Cruise Line. $17.50 per person per day for any suite or Haven category.Īny guest that has made a booking by Mawill have the option of prepaying their service charges at the current rate if done prior to sail date. Guests with existing cruise reservations who have already pre-paid their service charges at the current rate are not affected.$14.50 per person per day for any category up to a Mini-Suite Stateroom.Norwegian’s discretionary daily service charges make it easy for guests to provide gratuities to key onboard staff who provide superior guest service during the cruise, including their room steward, restaurant servers and behind-the-scenes support staff. Note: Two people under the age of 21 may travel together in the same stateroom without someone over the age of 21 in the same stateroom, if they purchased the cruise under the family plan and have at least one person who is 21 years or older in the adjoining stateroom. If the accompanying adult is not the minor's parent or legal guardian, a notarized parental/guardian consent letter that authorizes the minor's travel and further authorizes medical treatment in case of an emergency must be delivered to an NCL representative at the pier.Īn authorization letter is only required for guests under the age of 18.įailure to produce this letter at embarkation may result in boarding being denied with no refund provided. This includes, but is not limited to, preventing the purchase or consumption of alcohol and preventing the violation of any ship rules. A passenger under 21 years of age must be accompanied in the same or connecting stateroom by a passenger 21 years or older who expressly agrees to be responsible for the under 21 passenger throughout the cruise.
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